Course Policies

Course Policies

Fee Structure

SAA-GE is committed to provide a fair and reasonable fee structure. All Fees are clearly stated in our marketing collaterals. SAA-GE however reserves the right to impose additional fees or charges due to any omission, neglect, and error or government statutory increase without prior notice. Fees are non-refundable and non-transferrable, unless otherwise stated.

1. Application Fee: refers to fee for the purpose of processing the application and is payable at the point of application.
2. Tuition Fee: refers to fee for the purpose of attending main and pro-rated classes. This fee is refundable according to SAA-GE standard Refund Policy.
3. Revision Fee: refers to fee for the purpose of attending revision classes. This fee is refundable according to SAA-GE standard Refund Policy.
4. Miscellaneous Fee: refers to non-compulsory and non-standard fee which the students will pay only when necessary or applicable.
   Miscellaneous fee includes, but not limited to, the following:
   1. ICA Processing Fee: refers to fee charged by Immigration and Checkpoints Authority of Singapore (ICA) for the purpose of Student Pass application.
   2. Fee Protection Scheme (FPS) Fee: refers to fee for the purpose of insuring students’ course fee. This fee is refundable according to the provider’s refund policy.
   3. Medical Insurance Fee: refers to fee for the purpose of insuring students for hospitalisation and medical expenses. This fee is refundable according to the provider’s refund policy.
   4. Refund Administration Fee
   5. Course Transfer Administration Fee
   6. Class Transfer Administration Fee
   7. Attendance Penalty Fee
   8. Replacement of Lesson Missed (4th replacement onwards)
   9. Textbook Fee
   10. Lecture Notes Fee
   11. Computer Based Examination

Refund Policies

Refund Terms & Conditions and Procedure

1. Refund Administration fee of S$100 (inclusive GST) applies for every refund application.
2. Refund application must be made in writing by completing the Refund Application Form and must be accompanied with valid reason. Any decision relating to refund will be made at the sole discretion of SAA-GE and that shall be final.
3. Processing time of refund application is seven (7) working days from the complete receipt of the supporting documents. Refund application received after 12pm is considered as submission on the next working day.
4. Original receipt must be presented for Refund Application. In the event of lost of receipt, a police report must be made and presented as supporting document.
5. Refund will be made via the following mode of payment:
   
   1. Cash Voucher, made to Student Name. Cash voucher is non-transferable, non-replaceable and validity cannot be extended.
   2. Crossed Cheque, made to Student Name. If cheque is to be made to a 3rd party, provide the 3rd party’s details in the Refund Application Form.
   3. Telegraphic Transfer, made to Student’s bank account. If transfer is to be made to a 3rd party, provide the 3rd party details in the Refund Application Form. Charges arising from the telegraphic transfer from the destination’s bank will be borne by the student.
   4. Request for reissuance of cheque (due to expired cheque, error in details provided by student, lost of cheque, etc.) will be treated as a new refund application, i.e. refunds Administration fee applies.
   5. Bank charges (if applicable) is borne by the student
6. Student must collect the refund personally from the school. Student may authorise a 3rd party to collect on their behalf by way of authorisation letter.
   

1. Student is provided with a 7 working day cooling-off period upon signing of PEI Student Contract
2. Student mus